BeckmanConnect Diagnostic Support is available:

  • For CytoFLEX series instruments and DxFLEX flow cytometers that have controller operating systems running Windows 7 or higher. We plan to expand access to other instruments in the future.
  • In the U.S., Canada, Austria, Belgium, Brazil, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Mexico, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, Australia, Japan, South Korea, India, French Polynesia, Guadaloupe, Reunion, Puerto Rico, Botswana, South Africa.

These digital solutions and support benefits are only available if your instrument is still in its standard warranty period or if you're on a service plan. Not on a service plan? Let's find the right one for you.

Choose a Service Plan

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Keeping your research moving forward is our top priority. Reach out today to efficiently schedule service or find an answer to your question.

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Have a question or need to schedule service? Call us today at 800-369-0333.

Technical Support

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Contact us to renew or request a service plan.