Some features of beckman.com will be unavailable from 8:00 p.m. PDT Saturday, December 7 until 12:00 a.m. PDT, Sunday, December 8 for planned maintenance. During this time, you will not be able to log in to use account features such as online shopping, shopping lists and order tracking.
Please ensure your orders are processed prior to this maintenance period or contact Client Services for additional assistance.
File transfer and remote viewing are available on all PROService-ready equipment to enable a variety of remote modifications including adjustments to pressure, flow rate and alignment.*
*Adjustments available for Navios, Navios EX and Gallios systems.
“As a supervisor in a busy clinical Flow lab, the need to deliver quality results as quickly as possible is paramount. Our lab currently runs a 10-color Navios flow cytometer and decided to take advantage of Beckman Coulter’s PROService remote service platform. With PROService, we’re able to consistently meet expectations with virtually no downtime.
Our job is definitely made easier knowing that if there’s an issue, we’ve got remote monitoring in place to diagnose and resolve it before it impacts our ability to deliver patient results. The service is secure and setup was as simple as completing the enrollment form, setting up the connection and having our Beckman Coulter Service Engineer install the RAP box.
Based on our experience here, I’d recommend PROService for any busy flow lab. It’s definitely proven valuable for us.”