We're making it easier for you to get the support you need, when and where you need it. Through a growing selection of digital tools and technologies—including remote desktop connectivity, augmented reality (AR) support and virtual reality (VR) training—we’re making sure we have the right solutions in place to help you minimize instrument downtime and optimize your lab's productivity..
BeckmanConnect Remote Support
When your instrument is linked to BeckmanConnect remote support, we can securely fix issues remotely in real-time.Install
BeckmanConnect Diagnostic Support
Minimize instrument downtime by enabling our service experts to remotely diagnose with better insights into your instrument's performance.Install
These digital solutions and support benefits are only available if your instrument is still in its standard warranty period or if you're on a service plan. Not on a service plan? Let's find the right one for you.Choose a Service Plan
Get in Touch
Keeping your research moving forward is our top priority. Reach out today to efficiently schedule service or find an answer to your question.